How to Get Your Funds Back From Broker MuxCap
More and more users have a negative experience with the company MuxCap pointing out the signs of fraud. To return the lost funds, you can use the refund algorithm, using the instructions.
Money access recovery
Successful transfers
Average refund timeframe
Common Fraud Tactics Mux Cap
Broker MuxCap Is Capable of Using Various Manipulations and Pressure Tactics Against Its Clients
Trading platform manipulation
Some brokers interfere in the trading process on purpose: they distort quotes, limit terminal functions and prevent proper trading.
Withdrawal requests ignoring
Withdrawal of funds may be blocked – either under the pretext of confusing contract terms or without any explanation at all.
Account Zeroing
Fraud companies can completely debit an account by running unprofitable algorithms, issuing incorrect signals or simply stealing money.
Pushed to Deposit More
Under the promise of high profits brokers refuse to withdraw funds and force to increase the client’s deposit..
Imposing extra fees
Under the guise of ‘taxes’, ‘insurance’ or ‘regulatory fees’, non-existent charges are imposed to be paid.
Account blocking
When trying to return funds, users may face account lockouts, verification denials and allegations of rule violations.
Still Working with a Scam Broker MuxCap?
Don’t waste your time – initiate a refund. There are enough facts collected already, indicating signs of deception on the part of MuxCap.
About MuxCap
MuxCap operates as an online trading company offering access to financial markets via muxcap.io, muxcap.co and client.muxcap.co. It positions itself as a provider of trading services in forex, stocks, indices and digital assets. According to details on muxcap.io, MuxCap offers trading through desktop and mobile platforms.
In April 2025, MuxCap was listed in investor alerts by both the Australian Securities and Investments Commission (ASIC) and the Swiss Financial Market Supervisory Authority (FINMA), with references to the absence of required authorisation. The company offers a web-based terminal and a standard set of trading tools.
Available account types include:
Basic
Silver
Gold
Platinum
VIP
Islamic
Mux Cap is also associated with platform features designed for market analysis. The company states that multilingual support is available via online chat and email, with no phone contact publicly listed. A partner programme is also featured on muxcap.co, offering referral-based cooperation.
- Official company name
- MuxCap
- Alternative company name
- Mux Cap
- Websites
- https://muxcap.io
- support@muxcapmail.com
- Phone number
- +44 2045 786274
- Head office address
- Rue de Lyon 911203 Genève, Switzerland
The Next Guideline Can Be Used Against Fraudsters
Information support
Providing access to up-to-date payment system rules and regulatory documentation.
Expert consultations
Specialists survey, analyse the situation and relate it to similar cases from practice.
Recommendations
Ready-to-use document templates and checklists in PDF format for immediate use.
Effectiveness
By following the step-by-step instructions, it is possible to recover all or part of the funds.
Refund Solutions That Actually Work
Bank challenge mechanism
The bank may initiate a procedure for compulsory debiting of the beneficiary company’s account.
Fast terms of the withdrawal
According to our data, it usually takes 14 to 30 days to recover funds.
Method universality
The procedure is available for clients of any bank, regardless of the payment card used.
High probability of success
Money can be refunded in 97% of cases if the last transaction was made not more than 30 days ago.
These Companies Have Active or Successful Chargeback Cases from Users
Get Personalised Instructions on How to Get Money Back From Mux Cap
Describe the situation in details: whether the account is blocked, whether the balance has been zeroed, how much money should be refunded and how long the withdrawal has been difficult.
The more details are provided, the faster the specialists will be able to prepare a suitable algorithm of actions.